Terms & Conditions

Company information

• Company: Bella's Inspiration, LLC dba Bella & Co.
• Corporate address: P.O. Box 1202, Westerly, RI 02891
• Returns address: P.O. Box 1202, Westerly, RI 02891
• Fulfillment location: 2264 Silas Deane Highway, Rocky Hill, CT 06067
• Website: bellaandco.com

1. Acceptance of terms

By accessing or using this website and/or purchasing products from Bella's Inspiration, LLC dba Bella & Co. (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

2. Eligibility

You must be at least 18 years of age to make a purchase. By placing an order, you represent that you meet this requirement.

3. Products & intended use

Bella & Co. products are designed for household pet use only. Products are not intended for:

• Human consumption or use
• Medical or veterinary treatment
• Aggressive chewing or destructive behavior

Pet owners are responsible for supervising their pets during product use. Bella & Co. does not guarantee that any product is indestructible.

4. Orders & payment

All prices are listed in U.S. dollars. We reserve the right to:

• Refuse or cancel any order
• Limit quantities
• Correct pricing errors

Payment must be received prior to shipment.

5. Shipping & fulfillment

All orders are processed and shipped from Connecticut. Processing times are estimates and may vary during high-volume periods. Bella & Co. is not responsible for:

• Carrier delays
• Lost or stolen packages marked as delivered
• Incorrect shipping information provided by the customer

Risk of loss transfers to the customer upon delivery to the shipping carrier.

6. Returns & refunds

Returns must comply with our separate Refund Policy. All approved returns must be mailed to: Bella & Co., P.O. Box 1202, Westerly, Rhode Island 02891.

Bella & Co. reserves the right to deny unauthorized or non-compliant returns.

7. Product disclaimer

Bella & Co. products are manufactured using materials believed to be non-toxic and pet-safe when used as intended. However:

• Individual pet sensitivities may vary
• No warranty is made regarding durability against excessive chewing
• Customers must discontinue use if product damage occurs
• The product can be a trip hazard. Please place it in an area with limited foot traffic

Bella & Co. is not liable for injuries, ingestion incidents, veterinary expenses, or property damage resulting from misuse or lack of supervision.

8. Limitation of liability

To the fullest extent permitted by law, Bella & Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products. In no event shall Bella & Co.'s total liability exceed the purchase price paid for the product giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Bella & Co. from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

• Improper use of products
• Violation of these Terms
• Failure to supervise pets

10. Intellectual property

All content on this website, including but not limited to the Bella & Co.™ name, product names, logos, designs, images, graphics, text, and packaging concepts, is the exclusive property of Bella & Co. and may not be copied, reproduced, or distributed without prior written consent. Unauthorized use may result in legal action.

11. Marketing communications

By subscribing to our email or SMS list, you consent to receive marketing communications. You may unsubscribe at any time using the opt-out instructions provided. Message and data rates may apply for SMS communications.

12. Governing law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Rhode Island, without regard to conflict of law principles. Any dispute arising from these Terms shall be brought exclusively in the state or federal courts located in Rhode Island, and you consent to the jurisdiction of such courts.

13. Force majeure

Bella & Co. shall not be liable for any delay or failure to perform due to causes beyond its reasonable control, including but not limited to natural disasters, supply chain disruptions, labor shortages, carrier interruptions, or government actions.

14. Changes to these Terms

Bella & Co. reserves the right to update or modify these Terms at any time. Changes will be effective upon posting to the website.

15. Dispute resolution; binding arbitration; class action waiver

A. Agreement to arbitrate

By using this website or purchasing products from Bella & Co., you agree that any dispute, claim, or controversy arising out of or relating to these Terms & Conditions, the purchase or use of any Bella & Co. product, advertising or marketing representations, or any alleged injury, loss, or damage shall be resolved exclusively through final and binding arbitration, rather than in court, except as otherwise provided by law.